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LEGAL CENTER

Legal, privacy and trust documents

Every document carries an effective date, a version and a contact. Draft documents are marked as such.

Core

Privacy PolicyWhat VENRAC collects, why, and what you control.Terms of ServiceThe agreement covering accounts, scans, connectors and actions.Cookie PolicyWhich cookies are used and how consent works.Acceptable Use PolicyWhat must not be done with VENRAC.

Data & privacy

Your Data RightsAccess, correction, export, deletion and how identity is checked.Data DeletionHow to request deletion and what retention applies.Data RetentionRetention categories and their current status.GDPRHow the product maps onto controller and processor roles.Data Processing AddendumController/processor terms for business customers.SubprocessorsDisclosed processors and their purpose.

AI & platform

AI Data UseWhat is sent to AI providers and what is not.AI Measurement MethodologyHow visibility is measured and why runs can differ.API TermsUsing the REST, MCP and A2A surfaces.Connector PolicyRules for publishing and operating connectors.

Security & trust

Security PracticesControls that are live, in progress or planned.Vulnerability DisclosureHow to report a security issue safely.Trust CenterSecurity, privacy and availability in one place.StatusCurrent service state.